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June 01, 2005

Why Not Do Both?

On the question of persuasion versus reinforcement in terms of political internet sites, I think it's important to remember that this is hardly a one-or-the-other distinction. Certainly, reinforcement will likely be the primary function of political websites for many years to come (at least until there is some sort of fundamental change in the way such sites function), but that hardly means the persuasion side should be dismissed.

One great thing about political websites is that even if you build one with reinforcement in mind, many of the elements that would serve to reinforce likely supporters (on-line videos, issue pages, bio, etc) can also be persuasive. If one of your reinforced supporters likes what she sees on a particular issue page and sends it to an undecided friend, that exact same element can now serve to persuade. No extra coding or resources are needed; the same element serves both sides of the equasion.

Granted, the ability of a website to persuade is dependent on undecided voters choosing to visit, but once they are there just about anything on the website could be the magic item that will persuade that particular voter. While some specifically persuadable elements could be built into the site (an 'undecided voters' section with candidate comparisons, for example), for the most part a site designed to reinforce can be perfectly capable of persuading as well.

By taking care of basic functions that can make it easy for an undecided voter to be driven towards persuasive elements ("mail to a friend" links on important pages, clear navigation, etc.), a campaign can focus on making the website as reinforcing as possible (putting most of their energy into volunteer sign-up, donations, and press), yet still retain the site's ability to persuade. Why not? It's certainly cheaper than buying another 1200 points...

3 Comments:

  • Agreed - the ability of good content to do both is key when thinking about the initial design.

    However, remember that in 2004, the National Annenberg Election Survey said 85% of people had made up their minds well before the election, and I am guessing that those 15% who hadn't were unlikely to look at any election Website.

    So I would argue that a campaign Website needs to focus primarily on mobilising the believers rather than persuading the undecided.

    By Blogger Peter C, at 6/02/2005 02:22:00 PM  

  • I totally agree. My point is basically that persuasion shouldn't be ignored, especially when it's so easy to build a basic persuasion framework on top of what is primarily a reinforcement site.

    By Blogger Mike D, at 6/03/2005 09:21:00 AM  

  • "Choosing to visit" is a key point in your post. More than likely, a person visiting a candidate's site is already predisposed to the fundamental ideals of that candidate. Where this can be an asset is if the visitor can somehow send this to their friends, family, colleagues, etc. to strengthen the position and support for the candidate. Although my politics vary from many of the people I interact with, I found great information on websites that I used to make a point and/or dispell rumors and bad information.

    By Blogger iammeblog, at 6/03/2005 05:57:00 PM  

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